Unit 3.3 | Exit reflection
Apply what you learned
Write a short PA announcement for an unexpected delay. Include a confirmed update, the next step, and reassurance.
Write at least 20 characters. Your response stays in this LMS package.
Same words, different voice
Which announcement sounds safer and more professional?
Version A
Monotone
Version B
Clear & Engaged
PA Tips
How to deliver a professional announcement.
Mic Close
Hold the microphone close to your mouth to avoid distortion.
Speak Slowly
Pace your speech. Passengers need time to process information.
Pause at Commas
A short pause adds clarity and emphasizes key points.
Smile in Voice
A smile can be heard. It makes the tone warm and welcoming.
Stress Keywords
Emphasize important words like "Safety", "Fasten", "Emergency".
Announcement Menu
Click an announcement to see the script and listen.
01
Welcome
02
Safety Demo Intro
03
Take-off
04
Seat Belt Sign Off
05
Descent
06
Farewell
Welcome Announcement
Complete the script with the flight data.
Ladies and gentlemen, welcome on board flight
____ to
____.
My name is Sarah, and I am your
____.
Our flight time will be approximately
____.
123
Miami
purser
2 hours
London
Take-off Instructions
Put the 6 instructions in the correct order.
Seat belts fastened
Seat backs upright
Tray tables stowed
Window shades open
Bags under seat
Electronic devices off
1 Paso 1
2 Paso 2
3 Paso 3
4 Paso 4
5 Paso 5
6 Paso 6
Descent Emphasis
Click on the words that should be stressed.
Ladies and gentlemen, we are beginning our descent. Please return to your seats, fasten your seat belts, and ensure your tray tables are stowed.
Tip: Stress the action words and safety items.
Cockpit-Cabin Interphone
Click to hear standard interphone phrases.
“Cabin secure”
🔊
“Boarding completed, 148 POB”
🔊
“Captain, we have a medical situation in row 12”
🔊
“Ten minutes to landing”
🔊
“Entry request with access code”
🔊
Captain's Call
Listen and choose the correct Purser response.
1. Captain: "We are beginning our descent."
2. Purser: "Captain, we have a medical situation in row 12."
Video 3.3g: Calling the flight deck
Watch the procedure for calling the flight deck.
Record your Welcome
Create a welcome announcement for your own flight.
00:00
Tap to start recording (Max 60s)
Unit 3 Mini-Test
8 questions from topics 3.1 to 3.3.
1. What does POB mean?
2. When is the "sterile flight deck" active?
3. What do you check if a galley item stops working?
4. What does "INOP" mean?
5. Who says "Cabin crew, take your seats for landing"?
6. When do you disarm the doors?
7. What is the purpose of the PA announcement?
8. What does "ETA" mean?
Score: 0 / 8