// CALM CABIN 5.3
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Quick Review

Click the image that matches the evacuation command.

Release seat belts!

🔊

Come this way!

🔊

Stay low, crawl!

🔊

What do you say?

A passenger is crying during turbulence. Choose the best response.

The seat belt sign is on. The plane is shaking. A passenger is crying and holding the armrests tightly.

Reassurance Phrases

Click to listen to the calm tone.

"Everything is under control."

"The captain is aware of the situation."

"Please stay seated, you are safe."

"Look at me, breathe with me."

"I'll come back and check on you."

Match the Situation

Select a situation, then the best phrase.

Fear of flying
Crying child
Panic attack
"Look at me, breathe with me."
"Everything is under control."
"I'll come back and check on you."

Video 5.3

NITS briefing.

Cockpit briefing

The NITS Briefing

What the captain tells the cabin crew in an emergency.

N

Nature of the emergency.
What is happening? (e.g., engine failure, fire).

I

Intentions of the captain.
What is the plan? (e.g., divert, land immediately).

T

Time available.
How long do we have? (e.g., 15 minutes).

S

Special instructions.
What should the crew do? (e.g., prepare for evacuation).

Listen & Complete

Listen to the briefing, then click a word to fill the table.

N
Nature: ____
I
Intentions: ____
T
Time: ____
S
Special: ____
engine fire
divert to nearest airport
15 minutes
prepare for evacuation

The ABP Briefing

Able-Bodied Person. You need their help.

"Excuse me, sir, could you help us in an emergency? Please hold people back at the bottom of the slide."

Choose someone who is physically capable, calm, and willing to help.

Choose the Best ABP

Who would you ask for help? Select the best option.

An off-duty pilot / fit adult

An 8-year-old child

An elderly passenger

A drunk passenger

Write the Report

Report to the captain before take-off/emergency.

The purser needs to report to the captain that the cabin is ready. Use the key phrases:
• Cabin prepared
• ABPs briefed
• Passengers calm

Unit 5.3 | Exit reflection

Apply what you learned

Write a concise cabin report using the structure from this unit. Include the situation, action taken, and information the crew needs.

Personal de tripulaciones aereas se comunica durante una actividad conjunta.
Fotografia: Hawai‘i and Philippine Aircrews Mark Rare Bilateral Milestone Aboard Shared Aircraft (9649130).jpg, de U.S. Air National Guard photo by Senior Master Sgt. Mysti Bicoy. Fuente: Wikimedia Commons ? licencia: Dominio publico (segun la pagina de la fuente).
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