1. A baby is on a lap without an infant seat belt.
2. A passenger has a laptop on the tray table during landing.
Layover Vocabulary
Key terms for your rest period.
Layover
A short stay between flights.
Crew Transport
The van/bus that takes you to the hotel.
Per Diem
Daily allowance for meals/expenses.
Pick-up Time
The time the transport returns for you.
Rest
Mandatory sleep time to avoid fatigue.
Video 5.4
Checking into a hotel.
Hotel Codes
Click to reveal the meaning.
SGLB
Single Room with Bath
SGLS
Single Room with Shower
DBLB
Double Room with Bath (1 bed)
TWNB
Twin Room with Bath (2 beds)
TRPB
Triple Room with Bath
SUIT
Suite
Book the Rooms
Select a crew member, then the correct room code.
Captain
Wants a single room with a bath.
Purser & FO
Want to share a twin room with bath.
Inflight Manager
Wants the best room available.
Flight Attendant
Prefers a shower instead of a bath.
TWNB
Twin + Bath
SUIT
Suite
SGLS
Single + Shower
SGLB
Single + Bath
A Flight Attendant's Life
Read the text and answer True or False.
A typical layover lasts between 12 and 24 hours. It is crucial to rest, drink water, and avoid alcohol to combat jet lag. Always set an alarm for your pick-up time. If you explore the city, keep your crew ID with you and stay aware of your surroundings. Remember to check the hotel menu for crew discounts!
1. Layovers can last 12-24 hours.
2. You should drink alcohol to sleep better.
3. Set an alarm for your pick-up time.
4. Keep your crew ID with you.
5. Hotels never offer crew discounts.
Check-in Problem
Complete the dialogue and record it.
Receptionist: Good evening. How can I help you? You: Hi, I'm checking in but there is a problem in my room. There is no ____. Receptionist: I am very sorry. I will call ____ immediately. You: Thank you. If it cannot be fixed, could I please have ____?
hot water
maintenance
another room
00:00
Tap to record your response
Unit 5 Mini-Test
Final test for Unit 5.
1. What is the first letter of NITS?
2. When should window shades be open?
3. What does SGLB mean?
4. What is "per diem"?
5. What should you do before landing?
6. What does ABP stand for?
7. Which code is for a twin room with bath?
8. How do you say "sujétalo" in a safety demo?
Score: 0 / 8
Unit 5.4 | Exit reflection
Apply what you learned
What would you verify or communicate before leaving the aircraft and during a layover? Use the checklist or phrases from this unit.